Privacy Policy

Pietra Santa Winery respects each individual’s right to personal privacy. We will collect and use information through our Website only in the ways disclosed in this statement. This statement applies solely to information collected at Pietra Santa Winery’s Website.

Part I. Information Collection

Pietra Santa collects information through our Website at several points. We collect the following information about primary visitors: name, address, address type, phone number, email address, credit card number (if applicable), purchase history, password, password hint, and wine club member status. We may also collect names and addresses of people who are shipped wine if that information is divulged by our users.

Pietra Santa does not actively market to anyone under the age of 21, and we never knowingly ask anyone under 21 to divulge personal information.

We collect the following general data that may be personally identifiable information: purchase information, purchase history, and website pages viewed.

We collect this information through our shopping cart, mailing list form, customer contact form, and anonymous clickstream tracking using web log files. For our mailing list, we collect email addresses, first name, last name, address, city, state and zip code. For online ordering, we collect email addresses, password, password hint, first name, last name, full billing and shipping addresses, date of birth, wine club member status, credit card information and order history. We may employ the use of cookies. A cookie is a small meaningless text file that our Web server places on a user’s computer hard drive to use as a unique identifier. Cookies enable Pietra Santa to track usage patterns and deliver customized content to users. Our cookies do not collect personally identifiable information.

Part II. Information Usage

The information collected by Pietra Santa will be used for communication and email marketing purposes. Registered users who provide information will receive our newsletter and emails with special offers or information on our wines or winery events. Out of respect for the privacy of our users, we present the option to opt out of these types of communication.

The information we collect may be used to create customer profiles based on browsing or purchasing history. We may share data with third parties supporting our internal sales and marketing processes: shipping companies, compliance companies, printing companies, email distribution companies, credit card authorization companies, and/or direct marketing consultants. These third parties will use this information only to support Pietra Santa’s internal sales and marketing processes. No information will be shared with companies not directly related to this activity.

We do offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Our Web site offers the ability to post reviews about our products. Please be advised that information posted in these venues becomes public knowledge.

If our policy on information collection or uses changes, we will update you by posting the information here within 48 hours of the change.

Part III. Access to Information

Pietra Santa maintains the accuracy of our information by following up on returned mail and email and making any changes requested by its customers. Users may contact us to access their own personal information and inform us about inaccuracies they may find.

Part IV. Problem Resolution

If problems arise, users may contact Pietra Santa in writing or by emailing us at info@pietrasantawinery.com. We are committed to resolving disputes within 3 to 4 business days.

Part V. Data Storage and Security

Pietra Santa protects user information with the following security measures: password protected servers, unified threat management firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.